Job Order: 5083
Staff Representative: Tim Jadwin
Position: Director Of Speakers Bureau
Location: Connecticut
Company Summary:
Full-service, Continuing Medical Education (CME) agency that services strategic development and implementation of long-term medical education programs.
Description:
Job Summary:
Responsible for the overall management and continuous growth of the organization’s Speakers Bureau business. Ensures flawless execution of programs including compliance to guidelines and superior customer service to clients, funders, and faculty.
Principal Responsibilities:
- Ensures overall quality control throughout the department through constant monitoring and measurement of programs.
- Contacts potential clients and funders to forge relationships and facilitate new business opportunities.
- Collaborates with account teams to build Speakers Bureau business. Presents Speakers Bureau capabilities and proposals to existing and potential clients.
- Responsible for increasing profitability of the Speakers Bureau; top and bottom line.
- Identifies new and improved methods of providing service, creating a competitive advantage.
- Develops and builds relationships with district and regional program managers for program status and evaluations.
- Partners with faculty account managers concerning faculty recruitment and logistics and develops relationships with clinical specialists.
- Trains and manages staff to ensure flawless execution of programs, knowledge of program curriculum and Continuing Medical Education (CME)/CPE/nursing guidelines.
- Identifies and recommends resources that will ensure efficient operations and support to the department.
- Keeps current on new technology that will support and ensure efficiency within the department. Makes recommendations as necessary.
- Manages and supervises several positions within the department. Collaborates with setting goals and objectives, monitors progress, assists with performance development and measures job performance. Maintains open performance and development communication; encouraging growth.
- Performs other duties as requested.
- Bachelor’s degree; graduate degree a plus
- Prior management experience within a service industry
- Prior P&L responsibility
- Prior customer service or pharmaceutical sales experience a plus
- Knowledge of healthcare/pharmaceutical industry
- Highly motivated and able to lead and motivate others
- Superior interpersonal skills
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Ability to multi-task efficiently and effectively
- Highly organized with strong attention to detail
- Ability to make sound judgments
- Able and willing to travel to various client meetings and ad hoc programs
- Computer proficiency in Microsoft Office and Outlook
