Job Order: 4890
Staff Representative: Tim Jadwin
Position: Interactive Account Manager
Location: New York
Company Summary:
Our client offers pharmaceutical and biotechnology companies an exciting mix of specialists, resources, and tools to elevate a brand or promote an educational idea. As an interactive healthcare communications company, their focus is to work with clients as true strategic and creative partners to provide solutions that span all marketing and educational channels.
Description:
We are seeking a talented and strategic Interactive Account Manager within medical education to join our rapidly growing team.
Key responsibilities include:
- Expert client manager that provides strategic value to all projects large and small
- Creates and drafts scopes of work and estimates
- Provides clear and timely direction to all other agency departments regarding the project via team meetings, work orders, work order revisions, creative/media briefs,
- Works closely with project management resources to ensure timelines, project plans, resources, and scope is adhered to
- Coordinates client/brand team meetings, including project kick-off meetings, weekly update meetings and periodic update meetings with the client
- Managing all day-to-day client account activities
- Maintains a focus on the short-term deliverables, concurrent with a firm understanding of client’s long-term goals
- Builds long lasting relationships and trust with partner clients
- Minimum of 4 years experience at an interactive advertising/medical education company. Managing multiple projects for multiple business stakeholders.
- Strong background in interactive work including strategic direction of all interactive programs including: web site development, CD ROMs, email, database management, online activity promotion, webcasting, speaker’s bureaus, and CME programs.
- Background in an interactive agency environment or history of working with advertising agencies.
- Track record of building successful client relationships.
- Experience in leading small, medium, and large projects
- Strong written and verbal communication skills
- Ability to work independently and act as a conduit between the Business Development team and the execution team.
- A strong customer service orientation and the ability to form long-term customer relationships
- Must possess strong verbal communication skills, interpersonal skills, a positive attitude and the ability to thrive in a collaborative agency environment
- The ability to successfully organize, prioritize and manage multiple projects in a deadline-driven environment
- Effective problem-solving skills, specifically the ability to assess situations, evaluate options and make decisions/draw conclusions
- A strong track record of expanding business with existing customers
